About Us
Nothing is more important than the well-being of your child. At BabyLine, we provide 24/7 access to reliable, qualified and experienced healthcare providers who are committed to supporting you.
No matter how big or small your child’s health concern is, we will give you the best possible medical advice.
Fuelled by our values of reliability, trust, a strong focus on ethics, and a commitment to staying up to date with the most current medical information, our mission is to enhance your healthcare experience as much as we can, and ultimately, to improve the overall health of every child. We take pride in giving you, the parent, the peace of mind that we are here for you every step of the way.
Paed-IQ is not an emergency line. We do not offer diagnoses or prescriptions. All advice is general medical advice. In case of an emergency, or if you are unsure how best to proceed, please take your child to your healthcare provider.
Services
The first year of being a new parent can be particularly overwhelming – and even more so when your little one is ill or uncomfortable.
Your annual BabyLine subscription gives you unlimited access to the best possible medical advice, available to you 24/7/365.
If you are a member of any of the below medical schemes, you automatically qualify for the BabyLine service and will be able to call your dedicated BabyLine number whenever the need arises. Please have your membership number on hand in order to access the service.
Bonitas: 0860 999 121
Fedhealth: 0861 116 016
Sasolmed: 0860 666 112
Old Mutual Staff Medical Aid Fund: 0860 666 110
AECI Medical Aid: 0860 666 112
For Namibia Health Plan and Nammed, please refer to your medical scheme website for details.
Annual subscription: R890 per year
6 Month Subscription: R165 per month
Enjoy great value for money with a subscription that costs about the same as a single consultation with your GP, but with the added value of unlimited 24/7 access to the best possible medical advice.
Health Hub
BabyLine
Around the clock advice from qualified, experienced paediatric nurses.
Useful Information
Useful information about common child healthcare issues.
Live Facebook Chat
Join us for a weekly FBchat with our BabyLine Pediatrician, every Thursday from 4-6pm on the BabyLine page.
Symptoms Checker
Useful information about common child healthcare issues
Testimonials
Thuli
I don’t even know where to start with my testimony regarding the nurse who always assist me with my little one since he was few weeks old up until today.
First time I contacted Bonita’s Mama helpline they transferred me to Alison, spoke to her Read more…
Nikita
I would like to commend Bonitas Babyline for their efficient and excellent service provided. Sister Alison went above and beyond to assist myself when my baby was struggling with colic. The baby line is a great tool for new mums and I would recommend them to any mum.
Sister Amy has been my go to person for advice, support and a shoulder to cry on for the last few weeks of my difficult pregnancy and now that my baby is born, even more so.
The support and help has been a wonderful tool for me as a first time mom and I can highly recommend the service to other moms and moms to be. Thank you babyline.
Thuli:
I don’t even know where to start with my testimony regarding the nurse who always assist me with my little one since he was few weeks old up until today.
First time I contacted Bonita’s Mama helpline they transferred me to Alison, spoke to her Wow Wow all I could say I found a mother through her. Guys honestly I’m shivering even now as m typing. She has been so helpful , always availed herself 24/7 not a day she never responded to my messages.
I remember one day baby was sick didn’t know what to do no one to contact, I WhatsApped her and not even a minute she replied and told me what to do, guys this is not a lie the following day baby was OK as in Well. I even asked and pleaded with her if I can buy her a gift or anything to say thank you and she was like “no Thuli u don’t have too its part of my job”.
Guys this woman is phenomenal, since I don’t have a relationship with my mom (story for another day). God has blessed me with her, she’s ma 1st attempt b4 going to a GP or Paediatrician.
The advice she gives, tips, love everything. And trust u me she had saved me many trips going to the doctor and using up my medical aid funds.
All I can say, Alison thank you so much. You know and were called to do what u are doing. The passion you have for babies its amazing. I’m really grateful and still thanking God for people like you. My baby is turning 6 months next week and you are part of his growth. From baby creams, breast feeding positions, wind, burping a baby. I was clueless and today I proudly call myself a Mom because of you. M in tears right now. Let me stop right here.
Contact Us
For medical assistance or general
queries, please contact us here and we
will get in touch as soon as possible.